COVID-19 Protocols | San Mateo

COVID-19 PROTOCOLS | San Mateo

Infection control has always been a top priority for our practice. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We have implemented some additional procedures with the concern of COVID-19 exposure to further enhance our infection control procedures.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

• Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office.

• As you enter your office, please use the provided hand sanitizer or wash your hands. We will be taking your temperature as you enter the office as well.

• Our waiting room will no longer offer magazines or coffee since those items are difficult to clean and disinfect. You may notice that the office looks a bit sparse.

• Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment. We will do our best to allow greater time between patients to reduce waiting times for you.

• Although you will be entering our front door as normal, after your appointment, we will have you exit out the backdoor to help manage one-way patient flow

• You will notice that our clinical staff will have not only masks and gloves but full-body gowns, respirators, and face shields.

• We will have Medical Grade H13 True HEPA filters in each room that removed 99.9% of particles down to 0.1 micron

• We offer car waiting; just text/call us when you are here, and we will respond when we are ready to see you. This will allow us to avoid having patients wait in the reception area. With that in mind, please have anyone accompanying you wait in the car as well. We can call/text them when you are done with the appointment.

• We offer scheduling options over the phone (650-345-7981) or through our online portal. We can also accept payments online as well

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (650-345-7981) or through our online portal. Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.

Schedule Your Appointment Today.

To learn more about San Mateo Dental Arts or to schedule an appointment, please call or text  San Mateo Dentist Dr. Phan Today (650) 345-7981!

San Mateo Dentist Dr. Sheena Phan
San Mateo Dental Arts

2121 S El Camino Real b102
San Mateo, CA 94403

Call or Text (650) 345-7981

New Patient Welcome Center

BrendaSan Mateo
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Sheena is a skilled, efficient dentist with state of the art equipment and employs friendly front office staff and gentle-on-the-mouth hygenists. I drive 40 minutes from Saratoga to see them and it is well worth the commute.
KimatoonskiSan Mateo
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Dr. Sheena Phan and her team are great. I had some cleaning and new fillings put in and this procedure was very smooth and in a timely manner. Her and her team help you feel comfortable and at ease. Very clean office and the staff are so professional and very nice people. Great customer service. I’m in great hands.
MollySan Mateo
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Needed an appointment for a cracked filling and Dr. Phan was very accommodating to open her office to see me during the shelter in place. She and her staff have always been very helpful and do a great job not just for emergencies but with regular dental check ups. Thank you!

San Mateo Dentist Dr. Sheena Phan

2121 S El Camino Real b102
San Mateo, CA 94403

Call or Text (650) 345-7981

Our Office Hours

Monday: 8:00am – 5:00pm
Tuesday: 9:00am – 6:00pm
Wednesday: 8:00am – 5:00pm
Thursday: 7:00am – 5:00pm
Open Every 1st & 3rd Friday 8am – 2pm

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